First, make sure you are using the correct username and password. Your registration email includes all your account details. You can also retrieve your username or password using the ‘Forgotten username or password?’ button at the log-in prompt.
If you are still having problems, please complete our support form and we will get back to you.
You will find the 'Log out' button in the top left-hand side of your screen (above the main menu) in the Portal.
Please note that your session will time out after 15 minutes of inactivity. You will then need to log into the Portal to access your account and e-learning sessions.
To protect your account and your learning activities, you should always log out of the system when you have finished working. This is particularly important if you are working on a shared computer in a work setting, such as a hospital.
You should not under any circumstances let another user access and use your account as this contravenes eIntegrity’s Terms of Use.