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Miscellaneous

  • What is available in the ‘Recent Activity’ panel and where can I find it?
    • The 'Recent Activity' panel is on the home page of the Portal. It allows you to view and open sessions that you have recently launched.

      'Recent Activity' panel shown on home page of the Portal

      Learn more about navigating the Portal.

  • What do the component icons mean?
    • Programme icon Programme icons – reflect their branding to make them easily recognisable.

      Course Icons Course icons – indicated by a yellow folder with a small blue box.

      Folder icons Folder icons – indicated by a plain yellow folder.

      Session icons Session icons – indicated by a blue box.

  • I clicked the link to launch the session and I got an error message. What do I do?
  • How do I report an error in a session?
    • The best way to report an error is through the Feedback option on the Portal (shown as a speech bubble in the screenshot below). You can find the Feedback button from the session’s information page or from the session listings in the My e-Learning section.

      report an error in a session

      Click on the speech bubble and a feedback form will appear. Please fill out the details in the text box at the bottom of the form, which indicates that you are reporting an error as opposed to just leaving feedback. This alerts the relevant project team, who will get back to you and try to resolve your problem. Please note that you can’t leave feedback for a session until you have accessed it at least once.

  • How do I provide feedback on a session?
    • Please use the Feedback option on the Portal. Find the Feedback button from the session’s information page or from the My­­ e-Learning section on the main menu.

      button to provide session feedback

      Feedback button options available once Feedback button selected

      Please note that you can’t leave feedback for a session until you have accessed it at least once.

  • Why are there three different ways to navigate around My e-Learning?
    • Different people use the Portal in different ways and, for this reason, we have created three ways of navigating around the My e-Learning section.

      Panel View
      This is the default view for My e-Learning. It allows you to navigate the programme hierarchies by displaying the contents of a programme, module or learning path one at a time.

      Expanded View
      This view allows you to view the contents of several modules or learning paths at the same time.

      Tile View
      This view allows you to view the contents of a programme, module or learning path in large format. You can switch between the views via the buttons in the My e-Learning section on the main menu. The type of view you last used will be saved in the system.

  • How can I share e-learning material with my colleagues?
    • All the e-learning sessions, modules, learning paths and programmes on the Portal have information pages which can be accessed from the ‘i’ information button on the main screen, as shown below:

      Programme 'information' button shown for three e-Learning programmes

      At the bottom of the information page, you will see different buttons which allow you to share the URL for that e-learning component on social media.

      This icon shows how to share a URL once the 'i' button is selected

  • Quick links

  • What are quick links?
    • Each session has a code, called a quick link. These quick links are often included on session information pages. You can find a session information page by clicking on the ‘i’ button alongside the relevant session title in My e-Learning, from the main menu.

      Session 'i' information button

      Session information shown after selecting the 'i' button

      The code for each session is unique. So, to find a particular session quickly and easily, just enter the quick link in the search field.

  • How do I find the quick links for a particular session?
  • Can I get a list of the quick links used in my programme(s)?