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Browsers

  • Recommended Browsers

  • What do I need to access the e-learning resources?
    • You can access eIntegrity’s e-learning resources from almost any computer or device that has an Internet connection and a browser. However, the following are recommended options, which will give you access to all parts of the learning platform.

      Operating System         

      Browser  

      Publisher         

      Version

      PC

      Firefox

      Mozilla

      Latest

      PC

      Chrome

      Google

      Latest

      PC

      Internet Explorer

      Microsoft

      11

      PC

      Edge

      Microsoft

      Latest

      MAC

      Chrome

      Google

      Latest

      MAC

      Safari

      Apple

      Latest

      Android 11.0

      Chrome

      Google

      Latest

      iOS 14                           

      Safari

      Apple

      Latest

      Use the Technical Checker to check that your computer is set up correctly to access the learning materials.

      Learn more about the policy on browsers and devices. This has been written by our partner, Health Education England e-Learning for Healthcare (e-LfH), because the Portal is hosted on their learning management system.

  • Can I use Internet Explorer 7, 8, 9 or 10 to access the Portal?
    • Internet Explorer 11 is the earliest Microsoft browser that is supported. Unfortunately, the Portal is not compatible with older versions of Microsoft’s Internet Explorer web browser (IE7 through to IE10).

      If you are using an earlier version, you should ask your IT department to upgrade the browser or install a different browser altogether, such as Chrome or Firefox.

  • What’s your policy on browsers?
    • This policy has been written by our partner, Health Education England elearning for Healthcare.

      e-Learning for Healthcare is a Health Education programme that develops and delivers e-learning content to the health and care workforce in the UK. The e-LfH Hub is our system for delivering content for free to our users. We describe below the browsers and devices that you can use to access our e-learning content via the e-LfH Hub.

      Content from other organisations

      The majority of the e-learning on the e-LfH Hub is created by the e-LfH team but we also take content from other sources. We have no control over this content and it may have different minimum requirements to our own e-learning content.

      Tested Browsers

      e-LfH has a library of over 10,000 unique sessions and we publish more sessions every week. Therefore, it is not practical for us to test and update every session whenever a new browser version is released. As a result, we do not publish a list of supported browsers that we guarantee will work with every piece of content on the e-LfH Hub. Instead, we publish a list of the browsers that we use for our own testing whenever we release something new.

      We recognise that our users access our content with a variety of browsers and devices. In hospital environments, they will often have quite old equipment and be limited to older browsers. In contrast, when users are accessing from home, they will typically have newer hardware and will use more up-to-date browsers.  We try to cater for this range of browsers and devices in the list of browsers that we use for our testing.

      List of Tested Browsers

      Device

      Operating System

      Browser

      Version

      PC Windows 10 and higher Firefox Latest
      PC Windows 10 and higher Chrome Latest
      PC Windows 10 and higher Internet Explorer 11
      PC Windows 10 and higher Edge Latest
      MAC MacOS 10.15 (Catalina) Safari Latest
      MAC MacOS 10.15 (Catalina) Chrome Latest
      iPad iOS 14 Safari Latest
      iPhone iOS 14 Safari Latest
      Android Tablet and Smartphone Android 11 Chrome Latest

       

      This list is also available on the eIntegrity support site

      Whenever we release a new component or update an existing one, we will test it in all the browsers in this list. However, as previously stated, this does not apply retrospectively to existing content.

      Internet Explorer

      Please note from 1 January 2018, we will no longer carry out any testing on Internet Explorer 7, 8, 9 and 10 and we will not regard these as supported browsers. These older versions are no longer supported by Microsoft or by a number of leading e-learning providers and e-learning authoring tools. The current version of Internet Explorer, version 11, and Microsoft’s Edge will continue to be supported. This decision will bring e-LfH browser policy in line with other NHS organisations, including Electronic Staff Record (ESR).

      Mobile Devices

      In recent years there has been a dramatic rise in use of mobile devices, such as smartphones and tablets. However, there is a huge range of smartphones, mobile browsers and operating systems out there and we don’t have the resources to test all of them. We test on Android and Apple mobile devices using the most current browser version available at the time but we cannot guarantee that our content will work on every mobile device and browser combination.

      Tablets

      The e-LfH Hub and most e-LfH content will work well on tablet devices, such as iPads or Samsung Galaxy Tabs. We have optimised knowledge sessions to work with touchscreen devices.

      Smartphones

      It is technically possible to access the e-LfH Hub and e-learning content using a Smartphone as long as the browser can be configured as specified in this document. However, given the highly interactive nature of e-LfH’s learning content and the detail in some medical imaging, we do not recommend using Smartphones to access the content as the learning experience is sub-optimal. Even on smartphones with relatively large screens, there may be excess scrolling and trying to select the correct radio button or view the fine detail in a medical image can be difficult.

      Other Considerations

      When using one of the browsers in the recommended list above, there are certain configuration settings that you will need to enable.

      JavaScript

      All e-LfH content makes extensive use of JavaScript and this should be enabled in your browser. JavaScript is a longstanding, trusted internet technology and, as such, is enabled by default in most browsers.

      A Technical Checker is available on our login page (https://portal.eintegrity.org/TechnicalChecker) which will tell you if JavaScript is enabled in your browser.

      Cookies

      Cookies are small text files that are stored on a user’s device. e-LfH does use cookies in a limited fashion to improve your experience using the e-LfH Hub and e-learning content. The exact way we use cookies is described in our Terms and Conditions

      Adobe Flash Player

      As from 31 December 2020 Adobe Flash Player will not be supported by the major technology companies such as Google and Apple. As a result we have updated all our knowledge sessions so that we are not reliant on Flash.  However, some of our content is from third party contributors, where Flash is used, this content will be removed and no longer accessible after 31 December 2020.