What do I need to access the e-learning resources?
You can access eIntegrity’s e-learning resources from almost any computer or device that has an Internet connection and a browser. However, the following are recommended options, which will give you access to all parts of the learning platform.
Use the Technical Checker to check that your computer is set up correctly to access the learning materials.
Learn more about the policy on browsers and devices. This has been written by our partner, NHS England e-Learning for Healthcare (e-LfH), because the Portal is hosted on their learning management system.
What’s your policy on browsers?
This policy has been written by our partner, NHS England elearning for healthcare.
elearning for healthcare is an NHS England programme that develops and delivers e-learning content to the health and care workforce in the UK. The elfh Hub is our system for delivering content for free to our users. We describe below the browsers and devices that you can use to access our e-learning content via the elfh Hub.
Content from other organisations
The majority of the e-learning on the elfh Hub is created by the elfh team but we also take content from other sources. We have no control over this content and it may have different minimum requirements to our own e-learning content.
elfh has a library of over 10,000 unique sessions and we publish more sessions every week. Therefore, it is not practical for us to test and update every session whenever a new browser version is released. As a result, we do not publish a list of supported browsers that we guarantee will work with every piece of content on the elfh Hub. Instead, we publish a list of the browsers that we use for our own testing whenever we release something new.
We recognise that our users access our content with a variety of browsers and devices. In hospital environments, they will often have quite old equipment and be limited to older browsers. In contrast, when users are accessing from home, they will typically have newer hardware and will use more up-to-date browsers. We try to cater for this range of browsers and devices in the list of browsers that we use for our testing.
List of Tested Browsers
PC Windows 10 and higher Firefox Latest PC Windows 10 and higher Chrome Latest PC Windows 10 and higher Edge Latest MAC MacOS 10.15 (Catalina) Safari Latest MAC MacOS 10.15 (Catalina) Chrome Latest iPad iOS 14 Safari Latest iPhone iOS 14 Safari Latest Android Tablet and Smartphone Android 11 Chrome Latest
This list is also available on the eIntegrity support site
Whenever we release a new component or update an existing one, we will test it in all the browsers in this list. However, as previously stated, this does not apply retrospectively to existing content.
Please note that we will no longer carry out testing on any versions of Internet Explorer, including version 11. This is due to Microsoft ceasing support of the browser on 15 June 2022 and brings the HEE browser policy in line with other NHS organisations, including NHS Digital.
Please use an alternative browser, such as Microsoft Edge, Google Chrome or Mozilla Firefox, to access HEE TEL platforms and elearning sessions.
In recent years there has been a dramatic rise in use of mobile devices, such as smartphones and tablets. However, there is a huge range of smartphones, mobile browsers and operating systems out there and we don’t have the resources to test all of them. We test on Android and Apple mobile devices using the most current browser version available at the time but we cannot guarantee that our content will work on every mobile device and browser combination.
The elfh Hub and most elfh content will work well on tablet devices, such as iPads or Samsung Galaxy Tabs. We have optimised knowledge sessions to work with touchscreen devices.
It is technically possible to access the elfh Hub and e-learning content using a Smartphone as long as the browser can be configured as specified in this document. However, given the highly interactive nature of elfh’s learning content and the detail in some medical imaging, we do not recommend using Smartphones to access the content as the learning experience is sub-optimal. Even on smartphones with relatively large screens, there may be excess scrolling and trying to select the correct radio button or view the fine detail in a medical image can be difficult.
When using one of the browsers in the recommended list above, there are certain configuration settings that you will need to enable.
Adobe Flash Player
As from 31 December 2020 Adobe Flash Player will not be supported by the major technology companies such as Google and Apple. As a result we have updated all our knowledge sessions so that we are not reliant on Flash. However, some of our content is from third party contributors, where Flash is used, this content will be removed and no longer accessible after 31 December 2020.