Registration

• Registering

• How do I register?

  • Once you have chosen a programme(s), you can register to access the e-learning on our website. Go to the ‘Buy now’ section at the end of the relevant programme page and click the appropriate link. This will take you to the registration page. You will need to fill out a few personal and payment details. Registration is quick and easy – it just takes a few minutes. Please take care to enter your email address correctly as this will be used to send your account details.

• What happens once I’ve registered?

  • You will receive an email with your username and a link to create a password. This email will come from our partner, elearning for healthcare, via this email address – no.reply@e-lfh.org.uk. Check your spam or junk folder if this email does not appear in your inbox.

    When you sign in for the first time, you will see the login wizard prompt. Complete the steps as prompted to finalise your account set up. First, you will need to accept the terms and conditions before you can then set up your security questions and confirm some personal details. Finally, you can run the Technical Checker to check that your PC and software are compatible with the Portal. Once completed, you’ll be ready to start using the e-learning.

    If you run into any problems during the registration process, please email us: enquiries@eintegrity.org

    Please also contact us by email if you would like to purchase multiple licences for any of our programmes.

    If you work for the health and social care sectors in the UK, you can access eIntegrity’s programmes free of charge but you must register via the elearning for healthcare website and not through eIntegrity. You will need to enter and confirm your work email address on the elearning for healthcare website.

• Problems with registration

• Why have I not received my username and password yet?

  • This could be due to an issue with the payment. If this problem occurs, you should see a message on the screen during the registration process. Alternatively, this can also occur when a learner enters an incorrect or misspelt email address.

    If you are experiencing issues, please complete our support form. It’s helpful if you can send a screenshot of your payment receipt (if this has gone through successfully) along with the form. This can help us when investigating an issue.

• I think I already have an account. How do I find out my username and password?

  • You can request a username reminder at the log-in prompt. Your username is typically the first four or five characters of your surname, followed by four random numbers (e.g. SMITH6789 or SMIT5678).
    
    If you know your username but you have forgotten your password, you can also reset your password.

    If you are unsure about whether you have an account, you should try registering. If you already have an account, you will be alerted during this process. If not, you will be able to complete the registration process. If you experience any issues during this process, please fill out our support form and a member of the team will get back to you.